Terms & Conditions
These Terms govern your access to and use of all content, products, and services available through Novus Marketing Services LLC ("Novus," "we," "us," or "our"), including our website and digital marketing offerings (the "Services").
Your access to our services is subject to your acceptance, without modification, of all of the terms and conditions contained herein and all other operating rules and policies published and that may be published from time to time by us.
Please read the Agreement carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to be bound by these Terms. If you do not agree to any part of the terms of the Agreement, then you may not access or use our Services.
Description of Service
Novus Marketing Services provides digital marketing services, including but not limited to search engine optimization (SEO), pay-per-click (PPC) and paid social advertising, social media marketing, content marketing, email marketing, analytics, and related strategy consulting. Specific scope, deliverables, timelines, and fees are defined in a separate proposal, Statement of Work (SOW), or client agreement signed by both parties.
Payment Terms
Fees for Services are due as specified in the client agreement. Services are typically billed on a recurring monthly basis and are payable in advance. Late payments may result in suspension of services and/or late fees. All fees paid are non-refundable.
Client Obligations
The client agrees to provide timely access to necessary resources, including but not limited to website backends, ad accounts, analytics platforms, and brand assets. Delays in providing these resources may impact project timelines and results. The client is responsible for the accuracy and legality of all provided materials.
Intellectual Property
Upon full payment, the client owns the specific deliverables created by Novus Marketing Services as outlined in the SOW, unless otherwise agreed in writing. Novus retains the right to showcase non-confidential work in portfolios and marketing materials and retains ownership of pre-existing materials, methodologies, tools, templates, and proprietary processes used to deliver Services.
Confidentiality
Both parties agree to keep confidential all non-public information obtained during the course of the service agreement. This includes business strategies, financial data, customer lists, and campaign performance data. This obligation extends beyond the termination of the agreement.
Termination
Either party may terminate the agreement with 30 days written notice. We may terminate or suspend your access to all or any part of our Services at any time, with or without cause, with or without notice, effective immediately, for reasons including but not limited to a breach of these terms.
Disclaimer of Warranties
Our Services are provided "AS IS" and "AS AVAILABLE." Novus Marketing Services LLC and its suppliers and licensors disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability and fitness for a particular purpose. While we strive to deliver excellent results, we do not guarantee specific outcomes such as search engine rankings, lead volume, or revenue increases, as these are subject to factors beyond our control.
Limitation of Liability
In no event will Novus Marketing Services LLC, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; or (iii) for interruption of use or loss or corruption of data.
Changes
Novus Marketing Services LLC reserves the right to modify or replace these Terms at any time. If we make material changes, we will provide at least 30 days notice before the changes take effect.
Contact
Questions about these Terms may be directed to Novus Marketing Services LLC at [email protected], +1 (813) 504-4776, or 658 Green Isles, Fenton, MO 63026.