Privacy Policy

Welcome to the website of Novus Marketing Services LLC ("Novus," "we," "us," or "our") at novusmarketinghub.com (the "Site"). We respect your privacy and are committed to protecting personal information shared with us. This Privacy Policy explains how we collect, use, and safeguard data for Visitors who browse the Site and for Authorized Customers who engage our digital marketing services (collectively, "Services").

Personally Identifiable Information

"Personally Identifiable Information" refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.

What Personally Identifiable Information is collected?

We may collect basic profile information from all Visitors, such as name and email when you contact us or subscribe to updates. From Authorized Customers, we may collect business name, contact details, billing information, website and ad account access as needed, social media credentials, brand assets, and campaign-related data including analytics, advertising performance, and CRM information — all handled under strict confidentiality for service delivery at Novus Marketing Services.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill service requests on the Site. This includes using client data to analyze campaign performance, optimize strategies, and provide detailed reporting. We may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

How is Client Campaign Data Handled?

All client campaign data, including analytics, ad performance, and customer data, is considered highly confidential. Access is restricted to authorized personnel directly involved in managing the client's account. We employ industry-standard security measures to protect this data from unauthorized access, alteration, or disclosure. We will not share specific campaign data with third parties without explicit client consent, except as required by law.

With whom may the information may be shared?

We do not sell or rent Personally Identifiable Information to third parties. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third party vendors for analysis purposes. We also offer the opportunity to "opt out" of receiving information or being contacted by us or by any agency acting on our behalf.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by Novus Marketing Services LLC is stored securely and is accessible only to personnel who need it to perform Services. We use secure systems and industry-standard safeguards to protect sensitive client and visitor data.

Contact Us About Privacy

For privacy-related questions or requests, contact Novus Marketing Services LLC at [email protected], call +1 (813) 504-4776, or write to us at 658 Green Isles, Fenton, MO 63026.

Cookies

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. We use "cookies" to collect information, such as user preferences and to track performance of our marketing campaigns. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Compliance With Laws

We will disclose Personally Identifiable Information in order to comply with a court order or subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.